Returns & Exchanges

We're sorry you didn't love your product. Please drop us an email at info@hellosolle.com and we'd be happy to provide you with any exchange or refund.
Take note that the following items can't be returned or exchanged: 
  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Items on sale

Conditions of returns and exchanges

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.